Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! My number still has not transferred to O2 I am still with my old provider. Why is this???

My number still has not transferred from giffgaff to O2 and it has been nearly a month now. My phone still shows giffgaff and they have txt me to say that I need to "top up" and yet O2 have taken my monthly DD as arranged. I was told I didn't have to...

No texts coming through unless in wifi

Hi. I'm having a problem at the moment with my O2 account. I'm not receiving any texts unless I am in my wifi range. Even when I have a good phone signal it won't let texts through. When I get home from work and the phone picks up the wifi from my ho...

Resolved! SIM cards and Pay & Go

I have inherited my daughter's iPhone 4 after she upgraded and I would like to transfer my number and SIM card but the iPhone uses a micro SIM. Am I able to do this? Also, I would like to change to a Pay & Go contract. Please advise. Thanks David

Resolved! Online phone purchase - a few questions.

I 'think' I'm about to purchase am O2 PAYG smart phone online. I've a couple of questions, perhaps someone can answer. 1/ I may want to use the phone with my current O2 SIM only Pay Monthly account. Any issues doing this? 2/ If I do question one then...

Sim swap

my original sin was deactivated and when I tried going on my new sim, it still says no service????

Resolved! I am currently in the Isle of man. Does my plan cover me here, or are calls and texts etc charged

Isle of Man

Resolved! service state says out of service what can I do

my galaxy y under service state says out of service how can i fix this problem

Paper Billing

Hi,I have just received my latest bill through the post with a note enclosed stating that from 1st January 2015 I will be charged an extra £1.50 per month unless I change to paperless billing.I have been with O2 since the Cellnet days and am incenced...

Resolved! i am a pay and go customer how can i see my usage on line on my account

How can i see my usage on my accvount i am a pay and go customer

Lost Phone

Hello, I have a bit of a delimma. I had my phone stolen on Friday night, have called up, had it cancelled etc. Got a new sim sent out today and now I want to go and get a new phone, using the 'upgrade' option. All straight forward, right? Wrong. The ...

O2

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