Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! stop bolt on

how do i stop a bolt on before next ann date?

Resolved! i want to leave this god awful company

Ive had nothing but terrible service and inflated bills from O2, ive tried to sort this out , with false promises of compensation from staff ( for 3 1/2 weeks of no service but i was still billed regardless), and help. I have tried to speak woth vari...

Resolved! BoostedBox

Hi thereI want to find out if o2 is released boosted box for pay monthly plans customers yet? Coz how comes business account get it not pay monthly ones? ?

Resolved! Locating my phone

Here's a question. I've got a few phones on contract with O2, all in my name. Suppose I misplaced one of them, do o2 offer any service that would help me locate the phone or see it's location on a map? I visit several offices a day and rather than ha...

Resolved! Receiving voice mail abroad

You can incur very high charges abroad simply if someone leaves a voice mail that you know nothing about. o2 needs to highlight this as a warning and leave the clear instructions that to turn off voicemail dial 1760 and to re-activate 1750. Better st...

STILL waiting for iPad

Hi, almost three weeks ago, I was cold-called by an 02 agent trying to sell me an iPad. The deal offered sounded decent so I decided to go for it - but what follows is a very disappointing tale of customer service. After a problem with the first orde...

Resolved! Early upgrade

I am currently on O2 pay monthly contract (2 years). I know about O2 refresh which allows me to upgrade whenever I want by paying off my device plan.I want to know is it not possible to upgrade after 12 months anymore, because I upgraded 2 times befo...

Resolved! UPGRADE

Have upgraded as 2yr contract finished. Have kept phone and went for sim only with my usual bolt ons. Have received new nano sim,but doe's not fit phone ,as it is galaxy S2 GT_19100 John M

Resolved! About discount on monthly contract

I am currently working in sainsbury's. Is there any discount for sainsbury employee & how much ? And what's the procedure ?

Resolved! Upgrade text

Hi guys will try and keep this short Sent off my 5s to o2 recycle and got the money to upgrade to the iphone 6 but i have no phone to receive the upgrade text code and o2 online live chat say without that text i cant upgrade over the phone or online ...

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