Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Terminating contract

My contract ends in September this year. I can go for a £90 refresh if I upgrade today. However, I wish to terminate my phone contract and go PAYG as I'll need the extra money for rent etc.I was just wondering if the termination fee would be more or ...

Resolved! Credit

Why can't I just have £10 credit on pay as you go and not have to have a plan that costs me that money each month? I use my o2 SIM in my emergency phone so I just want to phone if I have a problem so I don't need free txt and internet time.

It's Official 4G in Newmarket

The coverage checker is reporting officially 4G in Newmarket yippee!

Resolved! O2 Refresh final bill concerns

Good afternoon I paid off the phone part of my iPhone 5s O2 Refresh contract and cancelled the airtime plan early. I was told on the phone at the time that I would have one final bill of £17.xx, which I have already paid. I had a bill e-mailed to me ...

Resolved! lost 02 sim don't know ssn need to keep number help

Hi I have lost my O2 payg sim when I rang customer services they said they can't send me a replacement sim without the sim serial number, I do not have this due to me losing my sim I really need the number because I have had it for years & friends fa...

Resolved! How can I change my plan to unlined call and texts and dater

Any one

Message sign with Exclamation mark

Ive just moved to O2 mobile and been using the service fine. However i have noticed a small message symbol with an exclamation mark after i send txts, i didnt get this at first. I have read the message details and it says pending, i didnt get this be...

Resolved! Switchfire Ltd / unwanted text / unwanted charges

I received an unsolicited text on 29th jan from 'payforit' saying I had downloaded a adult video and I was being charged £5 and if I had a problem to click a link or call a phone number... Of course I thought this was a pure spam text so I ignored it...

My orders

I am unable to track my order, it's not appearing in myO2

Customer Service

I've called cs before and no problems. Yet today when I called the 202 and 0344 8090202 numbers I get past the menu to have the call disconnected. This is blatantly rude. If the call volumes are high then spare customers from going through the menus ...

O2

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