cancel
Showing results for 
Search instead for 
Did you mean: 

O2 Travel Bolt On

GlobalRoaming
Level 1: Joiner
  • 2 Posts
  • 1 Topics
  • 0 Solutions
Registered:

Hello folks

 

I am confused.

 

 

First, there seem to two flavours of this Bolt On:

  1. O2 Travel
  2. O2 Travel & Higher Data Limit in non-O2 Travel countries

 

Could someone explain what the difference is?

 

Then, when I chose either, I receive the following warning:

This Bolt On isn't compatible with the Standard Rates in our Europe Zone Bolt On you already have.

 

What is the alternative to the "Standard Rates in our Europe Zone Bolt On"?

 

I thought operators were prevented from charging extra for usage in Europe.

 

Many thanks in advance for your help.

 

Message 1 of 14
10,715 Views
13 REPLIES 13

MI5
Level 94: Supreme
  • 150487 Posts
  • 643 Topics
  • 28665 Solutions
Registered:

You're welcome @Jenjen-1 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 11 of 14
1,626 Views

RCN13
Level 1: Joiner
  • 3 Posts
  • 0 Topics
  • 0 Solutions
Registered:
I am travelling to Cuba. If I add the bolt on ‘O2 Travel & Higher Data Limit in non-O2 Travel Countries’ will it be valid for use while I’m there?
Message 12 of 14
1,492 Views

Cleoriff
Level 94: Supreme
  • 126870 Posts
  • 834 Topics
  • 7575 Solutions
Registered:

No I'm afraid not.

These are the rates for Cuba  which is classed as International

 

Cuba 1.PNG

Veritas Numquam Perit

Girl in a jacket
Message 13 of 14
1,489 Views

MI5
Level 94: Supreme
  • 150487 Posts
  • 643 Topics
  • 28665 Solutions
Registered:

@RCN13 

No sorry. Cuba is not included.

Standard rates only and no data:

 

Standard Rates

Our Pay Monthly customers will be charged at the following rate when calling or texting from this country.

Making a local call to landlines or mobiles will always be the same price as calling home when you're abroad.

Sending a picture message (MMS) costs 55p and it's always free to receive a text.

When in:  Cuba     Calling:  United Kingdom (UK)

Making calls - per minute£2.00
Receiving calls - per minute£2.00
Sending texts - per message50p

Cost per MB of using data:

Data usageN/A

Data is not available

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 14 of 14
1,489 Views