06-08-2018 21:11
Hello folks
I am confused.
First, there seem to two flavours of this Bolt On:
Could someone explain what the difference is?
Then, when I chose either, I receive the following warning:
This Bolt On isn't compatible with the Standard Rates in our Europe Zone Bolt On you already have.
What is the alternative to the "Standard Rates in our Europe Zone Bolt On"?
I thought operators were prevented from charging extra for usage in Europe.
Many thanks in advance for your help.
Solved! Go to Solution.
27-03-2019 09:31
27-03-2019 09:31
You're welcome @Jenjen-1
16-09-2019 09:19
16-09-2019 09:25
16-09-2019 09:25
No I'm afraid not.
These are the rates for Cuba which is classed as International
Veritas Numquam Perit
16-09-2019 09:26
16-09-2019 09:26
No sorry. Cuba is not included.
Standard rates only and no data:
Standard Rates
Our Pay Monthly customers will be charged at the following rate when calling or texting from this country.
Making a local call to landlines or mobiles will always be the same price as calling home when you're abroad.
Sending a picture message (MMS) costs 55p and it's always free to receive a text.
When in: Calling:
Making calls - per minute | £2.00 |
Receiving calls - per minute | £2.00 |
Sending texts - per message | 50p |
Cost per MB of using data:
Data usage | N/A |
Data is not available