Solved: Data usage abroad

JayC · ‎16-09-2019

Hi, I have the O2 monthly inclusion on my tariff (no extra cost) and I also have the an option to purchase the O2 Travel. Slightly confused as for clarity I just want to know am I able to use my phone abroad without being charged extra for data. I’m currently in Rio

Many thanks
Jay

MI5 · ‎16-09-2019

Community guide to travel here too https://community.o2.co.uk/t5/Welcome-News/Roaming-MegaGuide/td-p/1237122

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎16-09-2019

@JayC

Brazil is covered by O2 Travel

https://www.o2.co.uk/shop/international/using-phone-abroad

If you've got a Pay Monthly sim, text O2TRAVELto 23336. If you've got a Pay As You Go sim, text TRAVELON to 21300.

It can take up to 24 hours for O2 Travel to be applied to your account.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

MI5 · ‎16-09-2019

Community guide to travel here too https://community.o2.co.uk/t5/Welcome-News/Roaming-MegaGuide/td-p/1237122

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.