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O2 Travel Bolt On

GlobalRoaming
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Hello folks

 

I am confused.

 

 

First, there seem to two flavours of this Bolt On:

  1. O2 Travel
  2. O2 Travel & Higher Data Limit in non-O2 Travel countries

 

Could someone explain what the difference is?

 

Then, when I chose either, I receive the following warning:

This Bolt On isn't compatible with the Standard Rates in our Europe Zone Bolt On you already have.

 

What is the alternative to the "Standard Rates in our Europe Zone Bolt On"?

 

I thought operators were prevented from charging extra for usage in Europe.

 

Many thanks in advance for your help.

 

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MI5
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You don't need a bolt on for any EU country anymore but if you travel outside of EU, in some countries, you can have the £4.99 per day travel bolt on which gives 120 mins, 120 texts and unlimited (restricted speed) data, per day.
Countries not covered by either allow you to increase the monthly data cost from a capped £40 to £120 per billing cycle.
Help guides here
https://community.o2.co.uk/t5/How-to-Guides/EU-Roaming-Changes-from-15th-June-2017-CONTRACT-ONLY-quo...
https://www.o2.co.uk/international/travel-inclusive-zone
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5
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You don't need a bolt on for any EU country anymore but if you travel outside of EU, in some countries, you can have the £4.99 per day travel bolt on which gives 120 mins, 120 texts and unlimited (restricted speed) data, per day.
Countries not covered by either allow you to increase the monthly data cost from a capped £40 to £120 per billing cycle.
Help guides here
https://community.o2.co.uk/t5/How-to-Guides/EU-Roaming-Changes-from-15th-June-2017-CONTRACT-ONLY-quo...
https://www.o2.co.uk/international/travel-inclusive-zone
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Cleoriff
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Hi @GlobalRoaming You don't need a bolt on for countries in the EU...You can use your allowances as if you are at home

Outside the EU then there is O2 Travel..or O2 Travel Inclusive

https://www.o2.co.uk/shop/international/using-phone-abroad

https://community.o2.co.uk/t5/How-to-Guides/EU-Roaming-Changes-from-15th-June-2017-CONTRACT-ONLY-quo...

Veritas Numquam Perit

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GlobalRoaming
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Thanks very much @Cleoriff and @MI5 for your speedy replies.

 

It would seem that the answers to both my questions have to do with the Data Roaming monthly cap.

 

  • Higher Data Limit means that monthly cap is £120 v £40 per month and
  • Removing "Standard Rates in our Europe Zone Bolt On" means losing the Data Roaming Monthly Cap at £43.

 

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MI5
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There's nothing extra to pay in any EU country now.
Standard rates in Europe just means your normal monthly allowances (until that changes maybe when the UK leaves the EEC?).
If you opt for the extended £120 cap outside of EU you can use more data but lose the £40 protection cap.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Jenjen-1
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I am traveling to Usa and wondering if standard travel bolt on would suffice? Can anyone clarify?

Many thanks
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MI5
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@Jenjen-1 for the USA you need the O2 Travel bolt on which gives you 120 mins and 120 texts plus unlimited (slow) data for £4.99 a day.

If you need to rely on data, you would be better off with a local sim card.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Cleoriff
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Hi @Jenjen-1 

Yes it will. You would pay £4.99 per day for o2 Travel

https://www.o2.co.uk/shop/international/using-phone-abroad

However, tariff dependant, you may be eligible for the Inclusive bolt on which means its free. Check here

https://www.o2.co.uk/international/travel-inclusive-zone

Best of luck and welcome to the forum

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Jenjen-1
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Thank you so much for clarifying. Appreciated
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Cleoriff
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No problem @Jenjen-1  Enjoy your trip :wink:

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