O2 Refresh Upgrade

[Anonymous]

I wanted to clarify a bit of information. I am currently on o2 Refresh contract and I'd like to pay off my device and upgrade. I have done so in the past with no problem. I am a bit confused because I am not sure how to go about this situation. I want to trade in my iPhone 7 plus and upgrade to the iPhone X, My problem is , none of the o2 stores have the particular iPhone X that I need in stock. (256GB) It's only available online. The amount that I need to pay of and upgrade is the same value for my iPhone 7 plus when recycled. ideally I was looking to trade in my phone and upgrade by Saturday before Christmas. The whole send off for recycling via online will only take up my time which I don't have. So my question is , if I went in store . Trade in my phone tell them to put it towards my bill then continue my airtime . Will I be able to upgrade online same day? Or 24hours later being that they have the iPhone X that I need online and not in store? Your response will be appreciated.

[Anonymous]

Just a little update everyone. I’ve just got a dispatched email so it looks like I’ll be getting my order tomorrow after all  

More info

[MI5]

Splendid news

[jonsie]

---

@Anonymous wrote:

Just a little update everyone. I’ve just got a dispatched email so it looks like I’ll be getting my order tomorrow after all  

More info

---

Good news indeed @Anonymous

I hope the phone is as good as you could hope for 😄😀

[Cleoriff]

---

@Anonymous wrote:

Just a little update everyone. I’ve just got a dispatched email so it looks like I’ll be getting my order tomorrow after all  

More info

---

Well I'm delighted and slightly amazed. @Anonymous That's really great news..:smileywink:

[Anonymous]

I was a little bit worried after reading the threads. I had to call customer service again to confirm that they had indeed received my order and that it’s definitely being delivered tomorrow. They assured me that will be the case, I still won’t believe until I sign for the delivery tomorrow though.

[pgn]

I hope it makes it to you, safe and sound. Nothing as nice as unpacking a new phone...

[jonsie]

---

@Anonymous wrote:
I was a little bit worried after reading the threads. I had to call customer service again to confirm that they had indeed received my order and that it’s definitely being delivered tomorrow. They assured me that will be the case, I still won’t believe until I sign for the delivery tomorrow though.

---

You should be ok now with the dispatch email as long as the couriers don't 'lose' it so near Christmas..... 

[Glory1]

Great news @Anonymous and I hope it doesn't get lost between the couriers and you. Great Christmas present to yourself. Enjoy 😉