O2 Refresh (House Of Fraser)

[Anonymous]

Has anyone that took up this offer received there card yet?

Did mine as soon as it was available to fill in your details, not had anything yet

[adamtemp64]

@Anonymous  see my reply here http://community.o2.co.uk/t5/Pay-Monthly-and-Pay-Go/htc-voucher-offer/m-p/664665#M68095

[Anonymous]

i am having the same problem got card a today and cant activate it put all details in but just keeps reading

" Invalid activation details " has any1 managed to activate theirs???

[jonsie]

I'm guessing there is a website issue and it will be affecting all claimants. Best to contact them as Adam suggests.

[Anonymous]

I have emailed them and had no response to that yet.

I have also been calling all morning and they simply do not answer the phone, it just rings and rings and then cuts off.

Doesn't look too hopeful does it?

[adamtemp64]

I would just hang in there you do have 30 days from reciept of the card to register the card I am sure it will be sorted soon.

[Anonymous]

I received my card today and tried to activate it, but it's says invalid activation details!!!

[adamtemp64]

@Anonymous have you contacted tham as per the other thread linked above? it is administered by a 3rd party not o2 or htc

[Anonymous]

Hi,

I just tried mine again and this time it worked fine.

It seems they had a technical issue.

So try again and it should be ok

[Anonymous]

Got mine on monday (19th) activated the cards late on. It said it would be topped up within 7 days. I've been trying to check the balance on HOF site and keeps coming up with errors. Anyone tried to use theirs? I don't want to got all the way to the nearest one to get to the check out and it not work.

[Anonymous]

After waiting nearly two months to receive mine one of which I had to complain before it eventually turned up, and feeling quite annoyed it was going to take up to 7 days to activate, its the 7th day today and why am I not to confident that its going to be activated today.... Leaving me to do yet more chasing around.