O2 Refresh Council 30% Discount

[Anonymous]

Just joined O2 on refresh and was told to go to open to get my 30% local authority council discount. Can't get the open page to recognise the name of my council. South Lanarkshire Council. Help!

[Anonymous · Accepted solution]

Hi,

Im not using the Refresh facility but if someone does not come along to provide an answer then maybe contacting 02 on 202 from your mobile may resolve your issue.

[Anonymous]

How do I claim my discount thanks

[Anonymous]

How do I claim my fife council discount

[jonsie]

All you need to know here....

https://o2open.co.uk/O2Open/servlets/ShowFAQ

[MI5]

Guide here http://community.o2.co.uk/t5/Other-Products-Services/O2-Open-and-Friends-and-Family-Discount-Schemes...
To claim you need to show your id in store.
You used to be able to text it in but not sure if it still works - details on link if it does still work.

[jonsie]

From recent posts it seems texting isn't an option now, it can only be done instore?

[MI5]

Yeah, I think you're right now since the changes.

[Anonymous]

I spoke to an advisor on the live chat tonight who advised me to text the details and I'd hear back within 48 hours.

[MI5]

Let us know if it works or not....?