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O2 Open Log in Issue

Bishopclan
Level 1: Joiner
  • 9 Posts
  • 2 Topics
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Registered:

I received an email from O2 Open stating they couldn’t clearly read my payslip properly and to upload it again. When I now log in to O2 Open, the page says “Oops, sorry there was a problem”. 
I can see from the top of the page I’m logged in, but the web page appears to have an issue. I’ve  tried calling O2, but it’s impossible to speak to a real human. Is there an email address I can send my payslip to or a phone number that actually gives me a real person to speak to rather then a prerecorded voice that says “sorry, goodbye?”

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madasaf1sh
Level 77: Grand Master
  • 11620 Posts
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Registered:

@Bishopclan 

 

You can call o2 on 202 or contact them via Social media : o2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this

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iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu

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This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company

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madasaf1sh
Level 77: Grand Master
  • 11620 Posts
  • 64 Topics
  • 3163 Solutions
Registered:

@Bishopclan 

 

You can call o2 on 202 or contact them via Social media : o2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this

--
iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu

--
This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
Message 2 of 3
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Bishopclan
  • 9 Posts
  • 2 Topics
  • 0 Solutions
Registered:

I have called 202 a number of times but you never get to speak to a human, no matter what you do, it’s so frustrating. Everything appears to be based around using the web or MyO2 app. Worst customer service I’ve ‘never’ been able to speak to, lol 

Message 3 of 3
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