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O2 Open Log in Issue

Bishopclan
Level 1: Joiner
  • 6 Posts
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Registered:

I received an email from O2 Open stating they couldn’t clearly read my payslip properly and to upload it again. When I now log in to O2 Open, the page says “Oops, sorry there was a problem”. 
I can see from the top of the page I’m logged in, but the web page appears to have an issue. I’ve  tried calling O2, but it’s impossible to speak to a real human. Is there an email address I can send my payslip to or a phone number that actually gives me a real person to speak to rather then a prerecorded voice that says “sorry, goodbye?”

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madasaf1sh
Level 56: Guvnor
  • 3801 Posts
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Registered:

@Bishopclan 

 

You can call o2 on 202 or contact them via Social media : o2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this

Current Phone: Motorola Razr 5g
I also have a Planet Computers Gemini

I work in IT as an Enterprise Messaging and Collaboration Tools Administrator (Office 365, Slack and much much more) and manage hardware both Mobile and Desktop / laptop, my desk is a bit like PC World

--
We are all customers and dont have access to any o2 accounts





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madasaf1sh
Level 56: Guvnor
  • 3801 Posts
  • 27 Topics
  • 899 Solutions
Registered:

@Bishopclan 

 

You can call o2 on 202 or contact them via Social media : o2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this

Current Phone: Motorola Razr 5g
I also have a Planet Computers Gemini

I work in IT as an Enterprise Messaging and Collaboration Tools Administrator (Office 365, Slack and much much more) and manage hardware both Mobile and Desktop / laptop, my desk is a bit like PC World

--
We are all customers and dont have access to any o2 accounts





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Bishopclan
  • 6 Posts
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Registered:

I have called 202 a number of times but you never get to speak to a human, no matter what you do, it’s so frustrating. Everything appears to be based around using the web or MyO2 app. Worst customer service I’ve ‘never’ been able to speak to, lol 

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