cancel
Showing results for 
Search instead for 
Did you mean: 

Transferring number to O2

rjw273
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:

I am trying to transfer a number from ID Mobile to O2 on my Son's phone...

I ordered a 12 month O2 contract sim and it arrived today so i put it my Son's phone and obviously its the new o2 number. When i ordered the sim i entered the PAC i'd got form ID Mobile.

I'm just confused as to if or when the number will port from ID to the new o2 sim.

Is there anything i need to do to make it port? Or will it happen automatically?

Message 1 of 2
134 Views
1 ACCEPTED SOLUTION

Accepted Solutions

gmarkj
Level 56: Guvnor
  • 8061 Posts
  • 87 Topics
  • 524 Solutions
Registered:

There are sometimes issues with PAC codes used when ordering, so might be worth trying again.

You can either follow the guide below, or try getting in contact with o2 via social media as we can't access your account here.

If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this

Guide: Migration & porting into O2  

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).


Link to our guide on how to contact them can be found here

View solution in original post

Message 2 of 2
109 Views
1 REPLY 1

gmarkj
Level 56: Guvnor
  • 8061 Posts
  • 87 Topics
  • 524 Solutions
Registered:

There are sometimes issues with PAC codes used when ordering, so might be worth trying again.

You can either follow the guide below, or try getting in contact with o2 via social media as we can't access your account here.

If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this

Guide: Migration & porting into O2  

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).


Link to our guide on how to contact them can be found here

View solution in original post

Message 2 of 2
110 Views