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O2 Live Chat

Anonymous
Not applicable

Isn't it totally annoying when you cannot get through to O2, even on Webchat when this is the only option provided AAAAHHHHH

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MI5
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Have you tried this link ?
https://chat.o2.co.uk/system/templates/chat/capita/chat.html?entryPointId=1017&templateName=capita&l...
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

Message 2 of 13
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MI5
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Have you tried this link ?
https://chat.o2.co.uk/system/templates/chat/capita/chat.html?entryPointId=1017&templateName=capita&l...
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 2 of 13
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Cleoriff
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@MI5Just tried that link and got this (just the heading and no other info?) Does it work for you? Nothing else loaded at all...

Live chat.PNG

Veritas Numquam Perit

Girl in a jacket
Message 3 of 13
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Cleoriff
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This link opens...whether anyone will pick up is another matter..:smileyhappy:

http://www.o2.co.uk/mobile/chatnow

Veritas Numquam Perit

Girl in a jacket
Message 4 of 13
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MI5
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Yep, working fine - you got ad blockers or something running?

chat21.PNG

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 5 of 13
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MI5
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@Cleoriff wrote:

This link opens...whether anyone will pick up is another matter..:smileyhappy:

http://www.o2.co.uk/mobile/chatnow


That goes to the same place - look at the URL when you click through to enter your details.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 6 of 13
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Cleoriff
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Yes I have got adblocker but disabled it as soon as you said and it still never opened?

Never mind obviously works for you and not me ...Confused

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Girl in a jacket
Message 7 of 13
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MI5
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Yes, as shown.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 8 of 13
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Cleoriff
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Just to update...the live chat link shown in @MI5's post above, is now working for me wink

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Girl in a jacket
Message 9 of 13
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MI5
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Good news
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 10 of 13
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