Thanks for your input piperdog123 - but I think you are missing the point. Of course I could just ignore the fact that my service provider is misleading me (albeit unintentionally) by suggesting that I need something I have already got from O2. The fact that the page is not working is a bit like the 13th chime on a clock - not only is it wrong in itself but it calls the other chimes into question. How am I expected to know whether the fault (if there is one) lies inside or outside of my phone, and what further access it will deny me in the days to come? I cannot possibly check that all other websites I use are working properly.
I know I am a fussy old geezer who probably deserves to be ignored but I am a paying customer and it is not unreasonable to expect O2 to provide a reliable service. I am sure I would very quickly hear from O2 if next time they seek payment via my direct debit mandate they get instead a message saying they need a Smartphone to get the most out of my Bank account!! :O))
Having said all that I have indeed reset the home page to another webpage in the meantime as the O2 message is irritating me.
I will of course report any positive developments.
