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Free £10 extra for topping up with £15

Anonymous
Not applicable

I got a text from O2 saying that I would get £10 free allowance to use in the next 30 days for Calls, Texts, and Data.

 

This was the text: "O2: Hey you. Thanks for being such a fab customer. Have an extra £10 allowance on us when you top up £15 once by 08/01/2013. You can use the extra alowance for calls, text or data in the next 30 days. To stop SMS, call 2220."

 

My question is does this free allowance include premium rate calls and mobile payment services which usually come out of my normal call credit?

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MI5
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No, it can only be used to make calls, send texts and use data.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5
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No premium rate calls or services will be included. Just normal UK mobile and UK landline numbers.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 2 of 8
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Anonymous
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Thanks for the prompt reply. Do you also know if I can buy O2 Bolt Ons with this allowance?
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MI5
Level 94: Supreme
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No, it can only be used to make calls, send texts and use data.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 4 of 8
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Anonymous
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Hi. Was it actually added to your a/c. See Elizabeth mesage
Message 5 of 8
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Anonymous
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I haven't topped up £15 yet. Just another question lol, what happens if I already have an active O2 Web Bolt-on and then top up £10-£15 (Which usually gets me free internet/texts), would that give me the free internet allowance at the same time? Because I already have an active O2 Web Bolt-on.
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Anonymous
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I was also curious about this. I topped up to receive £15 extra credit for use in 2 weeks. I haven't used it much (probably about £2 worth) - so was wondering if I could use some to do one of those text £5 donation things. I'm assuming that means we can't? Shame - as I'd rather give a donation to a worthy cause than just waste it. 😞

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jonsie
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It is a shame but you are right unfortuntely, you can't donate any unused credit as it never appears as credit on your phone.

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