I was told it would be refunded after 3 months so immediately after paying off my 3rd bill early last month I contacted O2 asking when my deposit will be back and they said it should appear as credit on your account when your 4th bill is generated. Well my 4th bill has been generated today and, guess what, no deposit credit showing whatsoever? Before you ask if I have any late payments...no...I do not. In fact I've paid my first 3 bills manually upfront EARLY on the day they were generated by debit card. I refuse to wait another month so I hope somebody can shed some light on this for me? Thank you.
