Pay Monthly
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Forum Posts

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by Former Staff
  • 452597 Views
  • 2 replies
  • 2 kudos

Resolved! Lost SIM Card

Hi, my father has lost his mobile phone, which has an O2 SIM card in it (pay monthly, SIM-only contract). How can he obtain a replacement SIM? Thanks Alan

Anonymous by Not applicable
  • 1390 Views
  • 5 replies
  • 0 kudos

Wi fi calling

Hi, I know this has been discussed before but after trying all the previous advice can anyone suggest anything else? My wi fi calling has disappeared from my Samsung A70. It's not in the settings anymore but does intermittently come back but then dis...

Elly62 by Level 1: Joiner
  • 1387 Views
  • 5 replies
  • 0 kudos

Wifi and 4G Calling on Samsung Galaxy S10

Hi, I have a Samsung Galaxy S10. It was an unlocked purchase, not from O2. I cannot get Wifi and 4G Calling setup. This is aggravating as it is the specific reason I switched having complained to my previous supplier. My 3g signal in my home is truly...

Anonymous by Not applicable
  • 8948 Views
  • 32 replies
  • 0 kudos

Resolved! My contract

First off please get my name correct, which I have asked you to do on several occasions It is YVONNE [personal details] . I bought a £10.00 monthly sim. The first payment was taken from my bank account on 22 July 2021. I thought that covered everythi...

Olivemyra by Level 1: Joiner
  • 712 Views
  • 1 replies
  • 0 kudos

Resolved! Sim only

I would like to purchase a sim to put in an old phone. The £10 sim only comes with a phone ? I just want a SIM card ?

KP10 by Level 1: Joiner
  • 855 Views
  • 3 replies
  • 0 kudos

Resolved! I’ve been overcharged

I’ve been overcharged in the last 2-3 months for roaming even if I’ve been in the UK. It’s a double amount that I used to pay now. I can’t find any contact details where to complain… I definitely want my refund.

Yulia1 by Level 1: Joiner
  • 661 Views
  • 1 replies
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Resolved! Keeping number

I have swapped over my sim card from Vodaphone.My new O2 card has a new number but I sent a PAC number and also recieved an E-mail saying the new number will be temp and my old number WILL be carried on.However that E-mail has disappeared and I'm con...

Resolved! Nee traiff

I have changed my tarrif through my account but would like my change to start from today

MM30 by Level 1: Joiner
  • 563 Views
  • 1 replies
  • 0 kudos

Resolved! Roaming not working

I’m abroad and roaming doesn’t work at all I have signal but just won’t connect to any 3G 4G. switched phone on and off and have plenty of data left. Any ideas ?! V annoying

Vic94 by Level 1: Joiner
  • 1217 Views
  • 1 replies
  • 0 kudos

Resolved! Age restriction

Take of age restrictions 

Billy3 by Level 1: Joiner
  • 778 Views
  • 1 replies
  • 0 kudos