Pay Monthly
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Forum Posts

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by Former Staff
  • 452518 Views
  • 2 replies
  • 2 kudos

Resolved! Unlocking Request...

How long does it take for o2 to normally respond to an unlocking request? I submitted a request to unlock my Note 8 via My o2 over a week ago, and haven't heard anything back?Thanks in advance

BriHi by Level 1: Joiner
  • 588 Views
  • 1 replies
  • 0 kudos

How to cancel sim only deal, changed mind

How do I cancel my sim only only deal? I have changed my mind and staying with old provider. I took out the deal a couple of days ago and spoke to someone on live chat who assured me it would be cancelled but i am still getting welcome emails from 02...

Gee9 by Level 1: Joiner
  • 1093 Views
  • 3 replies
  • 0 kudos

Disney plus added extra. Activation link takes you to error page not found.

Hi I'm trying to activate the Disney us subscription. I have added the extra I go to click the link to activate it and it says error 404 page not found. I have tried via app and Web browser still no joy. It says I have 29 days left to activate it but...

Stw192020 by Level 1: Joiner
  • 2109 Views
  • 6 replies
  • 0 kudos

Resolved! Travelling abroad

Am travelling to Kosovo on Sunday, can I use my phone? Will be getting charged extra?

Resolved! My bill

Hi I just received a text saying all my out going calls are being transferred you your payment line I can pay my bill but I don’t get paid till the 09/08/2021 so I promise to pay on Monday the 9th

Samuel1 by Level 1: Joiner
  • 582 Views
  • 1 replies
  • 0 kudos

In Greece but phone thinks I am in Turkey

HiI am in Rhodes, Greece which is close to Turkey.My phone is connected to a Greek network, but I am being charged for calls as if my phone is in Turkey. When I arrived in Rhodes I never received a text message saying welcome to Greece.We flew via Po...

Resolved! Help please

Hi, I applied for a contract yesterday. I got all the legal documents and order confirmation. I spoke to o2 last night and this morning and both people I spoke to said everything went through fine and i would receive the phone today. nothing yet so I...

wintons by Level 1: Joiner
  • 1178 Views
  • 4 replies
  • 0 kudos

Resolved! Credit Referral Team

Hey.... So i have purchased a contract with 02 and all was fine and then i found out that is has been passed onto the credit check referral team. Now i am freaking out! its been over 24 hours now and i haven't heard anything. I went to check my credi...

alana23 by Level 1: Joiner
  • 8601 Views
  • 8 replies
  • 0 kudos

Resolved! My Phone Order

So i ordered a phone at around 8am on Wednesday, been waiting all wednesday and most of thursday for some sort of corespondence regarding my order, heard nothing so i called in and get advised that it's been passed through to a referral team, the cus...

Montyyy by Level 1: Joiner
  • 2318 Views
  • 7 replies
  • 0 kudos