Pay Monthly
Get help and support from other community members with your Pay Monthly service.
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Forum Posts

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by Former Staff
  • 253630 Views
  • 2 replies
  • 2 kudos

Resolved! No service

I used 02 refresh to upgrade my iPhone X to an iPhone 12 and got it in the post today. I moved everything over to my new phone and put the new SIM card in however, it is saying no service no matter what I do, I have tried to turn the phone off and on...

Violetta by Level 1: Joiner
  • 589 Views
  • 1 replies
  • 0 kudos

Resolved! Moving from contract to monthly SIM

I'm just coming to the end of my current contract with O2 ( bought IPhone on 24 month contract), I can get exactly the same data, minutes, text allowance on a Pay Monthly SIm, also with O2. So want to go for this SIM deal as obviously a lot cheaper, ...

Ali123 by Level 1: Joiner
  • 816 Views
  • 4 replies
  • 0 kudos

Resolved! Cancel one of my phones

HiHow do I cancel one of my phonesI have five on contract and want to cancel one

Tim4 by Level 1: Joiner
  • 355 Views
  • 1 replies
  • 0 kudos

Resolved! CURRENT LOWEST TARIFF

Hi guys, If anyone is still on this [Removed] of a network - does anyone know what the lowest tariff available on monthly is? Thanks in advance Kun2s

KUN2S by Level 1: Joiner
  • 422 Views
  • 1 replies
  • 0 kudos

SIM card no service

So I lost my phone the other day (pay monthly) I called to get a new SIM card ordered which came today. I have since purchased a new phone and the next day, found my old phone under the car seat. Ever since I found my old phone I have had no service....

Letia by Level 1: Joiner
  • 942 Views
  • 5 replies
  • 0 kudos

Recent charges

Can anyone help? I can only see everything up till my bill date of 21st April, my phone has deleted a lot of numbers by mistake so I am trying to find a list of text messages I have sent from 21st April up till present time how do I do this?

Resolved! phone numbers

how can i block a 66299 numbe from phone

phone63 by Level 1: Joiner
  • 663 Views
  • 3 replies
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Resolved! loyalty payment

Hi I've been with O2 since 2013 and was receiving a loyalty payment deducted from my airtime bill. Not a lot I guess but "every little helps" as some might say... It has recently stopped appearing on my Bill statement anybody know why? Tried to find ...

Flashfire by Level 1: Joiner
  • 729 Views
  • 3 replies
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Resolved! Roaming Problems

I am currently abroad and about 3 weeks ago, my roaming access stopped and now I can only make Emergency Calls. I don't want to make or receive calls but do need to receive texts, especially access codes when required. My husband's phone (same model,...

Sharyn by Level 1: Joiner
  • 846 Views
  • 2 replies
  • 0 kudos