Number transfer!

[Dicko83]

Hi,

Just had delivered a new pay monthly sim as I have switched from giff gaff to o2 and just wondering what the process is for number transfer. I have the pac code and notified o2 when placing the order but it’s been two working days now and I’m still on my giff gaff networking as I write this message.

Any help please!

[Cleoriff]

@Dicko83 

Info here https://www.o2.co.uk/help/phones-sims-and-devices/how-to-keep-your-mobile-number 

If problems then contact customer services Guide: How to find help & contact O2 

[Dicko83]

Yeah looked here and not helpful at all and live chat and lines are all unavailable and busy

[Cleoriff]

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@Dicko83 wrote:
Yeah looked here and not helpful at all and live chat and lines are all unavailable and busy

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Yes that's due to the current situation. You need to persevere. Call at 8am when less busy

[MI5]

@Dicko83 

There is a system issue currently and no transfers or ports are happening.

It's been like this all week.