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Number transfer problems

Hols
Level 1: Joiner
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I took a new contract with o2 and transferred my old number over from EE but some text messages are still going to my old handset. Has anyone else had this problem
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jonsie
Level 94: Supreme
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If you have an iphone

Go to

Settings>>Phone>>My Number

Insert your number, save and reboot the phone

Message 2 of 5
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MI5
Level 94: Supreme
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@Hols 

Log out of iCloud on your old iPhone.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 3 of 5
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Hols
Level 1: Joiner
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Its android
Message 4 of 5
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MI5
Level 94: Supreme
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lol, so much for guessing slight_smile
It will be the number in your message app that needs removing.
It may be under RCS or extended message settings.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 5 of 5
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