on 07-10-2020 18:19
on 07-10-2020 18:21
on 07-10-2020 18:21
We're gonna need a bit more info to go on please?
But first check, Settings >Phone >My Number and edit it if wrong. Save and reboot phone.
on 07-10-2020 18:23
on 07-10-2020 18:23
@ChrisL wrote:
We transferred my partner on to 02 at the weekend and provided pac code. The number hasn’t transferred and only the new 02 number given is working to receive text and calls.
Send the form here https://www.o2.co.uk/help/phones-sims-and-devices/how-to-keep-your-mobile-number
You will receive a text with a transfer date if accepted.
If you don't get a text back, call customer service Guide: Coronavirus Community Help and Support