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Notifying O2 if I cancel my contract

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Tinjohn
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on ‎08-09-2020 19:42

on ‎08-09-2020 19:42

When the minimum term of my contract ends (after 2 years), do I need to tell O2 or can I just cancel my standing order/direct debit

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Tinjohn
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on ‎16-09-2020 15:49

on ‎16-09-2020 15:49

O2 have just hung up on me, after cancelling contract when I asked for clarification and PAC code. I won’t be using O2 again and others will learn of my experience
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MI5
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on ‎16-09-2020 16:15

on ‎16-09-2020 16:15

@Tinjohn 

Have you tried this to get PAC?

Guide: How to get your PAC [June 2021 Update] 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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