Get Help with Pay Monthly

Read here to learn how to apply a Blue Light discount!

Hi,(I'm hoping this post gets 'pinned' as it will hopefully resolve a lot of Blue Light Card holders queries). As Blue Light Card (BLC) holders know, when asking about the discount code for O2 from Blue Light - they provide a long 'vault code'. We th...

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Bill

How do I change my payment date

rattle sound coming from the s20 ultra

Afternoon all, After droping my phone, then soon after hearing a rattle sound coming from inside the phone. I have claimed insurance on it. Now my replacemnt i got ....has the same problem something is loose in my replacement phone as well. Has my ne...

just a sony question

my contract expires in mid june and i was happy to renew it with another sony phone but the xperia 1 has been out of stock since i started to get messages from o2 about upgrades. they seem to be in stock for other networks and online stores. i would ...

Resolved! Replacement phone

4 weeks ago Dpd collected my phone to send to O2 for inspections on my insurance claim and I was told that I'd have a replacement device sent to me within 5 days however it still hasn't arrived. I called them numerous times for an update but they wer...

Resolved! I have returned my upgrade. When will it show on my account

I have returned my upgrade. When will it show on my account

Resolved! Upgrading

Hi there my friend is Considering upgrading her sim only deal to a deal with a mobile phone it's saying that she can upgrade now via O2 but we have seen a way better deal with Affordable mobiles on an O2 upgrade would we be able to do that?Many thank...