Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Do I have a payment problem?

I'm using direct debit but there is a box marked "make payment". Does this mean that there is a problem?

o2 keep hanging up

Ive called all the posisble customer service numbers, its currently 5pm where im at and they give me the option to pay my bill but I WANT TO SPEAK TO SOMEONE TO DISCUSS MY DAMN CONTRACT They just hang uptheres NO live chat, NO EMAIL no phone??? HOW a...

Bill Extension

What is the best way to contact customer services ? I cant get through on 202, cheers

How Do I Cancel A Simm

hi, ive finished paying off my device and i no longer have it so i dont need the simm card that came with it. how do i cancel the simm card so im not paying for something im not using. thank you

Payment

I have made My Monthly payment through Monzo. The money has been taken away from my account but o2 still wants this months payment??Help

Resolved! contract

How can I cancel my contract?

My order

I ordered a phone yesterday and it said it was coming today but hasn’t come, the moneys gone out my bank and there are still no confirmation been sent to my email

Resolved! New O2 Sim has no signal

Hi, I got my new pay monthly o2 sim yesterday and it will not pick up signal. O2 said the sim is ready to go and I keep getting a message after restarting “waiting for activation”. Any help is appreciated. Thanks.

Resolved! about my payments

i am meant to pay my bill today and they have taken the money out of my account but i dont get paid until this wednesday the 29th so i was wondering will my bill be canceled or is there away i can change the date that i get billed

Resolved! Delivery of New Phone

Hoping someone can help, I purchased a pay-monthly phone from O2 on the 23rd July. I have emails with all of the legal information, and with an order confirmation number. Although I expected to recieve the phone next day (as advised) I have not yet r...

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