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Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by • Former Staff
  • 236909 Views
  • 2 replies
  • 2 kudos

Not receiving all text messages

Swapped from ee to 02 using a pac code. Everything changed over but still unable to receive messages from some numbers but can take calls. Their messages seem to go to old sim.

Dave1181 by • Level 1: Joiner
  • 590 Views
  • 3 replies
  • 0 kudos

Need to speak to an advisor

I need to speak to someone on the phone but unable to as the automated line just ends the call saying “bye” how can I speak to someone over the phone?

CHRIS20 by • Level 1: Joiner
  • 820 Views
  • 3 replies
  • 0 kudos

How to get signal when moving sim over to new iPhone

2 days ago I started a new contract with o2 (previously an o2 customer) and I put my old sim into my new iPhone 11 Pro Max.It still doesn’t have any signal, how do I connect this? It only connects to wifi, I am unable to make or receive calls or text...

Future mast plans?

I've just moved into a new-build property on the outskirts of a decent sized town in mid-Kent, and the mobile coverage is atrocious. Is there a way of finding out whether O2 have any plans to upgrade nearby masts or add new ones? There are a lot of h...

Resolved! Data

I'm struggling with signal especially data and it's very bad when I'm at home

Ash5 by • Level 1: Joiner
  • 1085 Views
  • 9 replies
  • 0 kudos

bill

i have paid my bill but still cant get data how do i talk to someone online

tasha86 by • Level 1: Joiner
  • 370 Views
  • 2 replies
  • 0 kudos

How to cancel my contract?

I'm currently living in Thailand and my contract expired last month from carphonewarehouse. It was through o2 and they have given me a new contract. I can't seem to cancel my contract with o2 from Thailand. Anyone help?

Resolved! Spend cap

Hello I’m wanting to add spend caps to both my phones but it says to ring o2 when I do it says urgent calls only am I still able to ring them for my spend cap as there is no other way to add or remove it other than ringing and live chat.Thanks in adv...

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