Notifying O2 if I cancel my contract

[Tinjohn]

When the minimum term of my contract ends (after 2 years), do I need to tell O2 or can I just cancel my standing order/direct debit

[MI5 · Accepted solution]

@Tinjohn 

You need to cancel or it will continue on a rolling 30 day contract.

Guide: Cancelling Your Contract 

[Tinjohn]

Wow that was quick. Thank you. I thought that that might be the case. What's the best way to do that?

[MI5]

All explained in the guide @Tinjohn 

Here again if you missed it Guide: Cancelling Your Contract 

[Tinjohn]

Thank you again. Appreciated 

[MI5]

You're welcome

[Tinjohn]

Hi, my daughter is have difficulty notifying 02. The phone she had from O2 is not working and cannot be used. She has a spare but is locked to EE. The local
O2 shop is not being helpful. Is it worth ringing a standard O2 customer number? Are you held on hold for a long time? Any Advice and or help would be appreciated

[MI5]

@Tinjohn 

She needs to contact EE to unlock the other phone to get her going.

All numbers for O2 here Guide: Coronavirus Community Help and Support 

[Tinjohn]

EE are a nightmare. Worse than O2 currently

[MI5]

I know mate.... been there lots of times 😞