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Has anyone else suddenly started dropping calls after a few seconds?

newblueeyes
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on ‎16-09-2020 15:48

on ‎16-09-2020 15:48

I am on an iPhone Xs and it has started to drop calls after a few seconds, again and again. I have full network and the network checker says it is fine in my area. I have tried the soft reset and turned it off several times, but to no avail, and I need my phone to stay connected while working from home. I looked for O2 customer services but that doesn't exist which is weird given how much I pay them every month...

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JasonSmith
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on ‎16-09-2020 16:05

on ‎16-09-2020 16:05

I’m having a similar issue... my calls are going silent on me. Is it a network issue?
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MI5
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on ‎16-09-2020 16:11

on ‎16-09-2020 16:11

@JasonSmith @newblueeyes 

Keep checking as faults may not show immediately O2 Service Status

You can also report issues through the My Network app https://www.o2.co.uk/apps/my-network

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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