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Level 2: Apprentice
Posts: 29
Registered: ‎08-01-2021
Accepted Solution

Not being able to hear other person

I have a moto g 5g plus had it a few months now all going smooth with it but now and again I can't hear other person on other end of phone and get cut off is there any way to fix this thanks you
Posts: 117,566
Topics: 575
Solutions: 16,502
Registered: ‎04-04-2012

Re: Not being able to hear other person

@Pipstop78 

I'd start by popping into my local O2 shop for a new sim.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Community Manager
Posts: 1,455
Registered: ‎10-08-2020

Re: Not being able to hear other person

Hi @Pipstop78 were you able to solve this issue? 

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Level 2: Apprentice
Posts: 29
Registered: ‎08-01-2021

Re: Not being able to hear other person

Not yet but will pop in to 02
Community Manager
Posts: 1,455
Registered: ‎10-08-2020

Re: Not being able to hear other person

Thanks for letting us know @Pipstop78 smiling

COVID-19 support - Help and support from O2 during the lockdown
Access for You: Registration - Find out how to register for our Access for You service.
Just joined the community or thinking of registering? Check out this handy starter guide!
Have a query about your account? login to My O2 for help


If you'd like to take part, why not register? Smiley Happy
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