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Not being able to hear other person

Pipstop78
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I have a moto g 5g plus had it a few months now all going smooth with it but now and again I can't hear other person on other end of phone and get cut off is there any way to fix this thanks you
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MI5
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@Pipstop78 

I'd start by popping into my local O2 shop for a new sim.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

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MI5
Level 94: Supreme
  • 119437 Posts
  • 605 Topics
  • 17358 Solutions
Registered:

@Pipstop78 

I'd start by popping into my local O2 shop for a new sim.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

View solution in original post

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TheresaV
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Hi @Pipstop78 were you able to solve this issue? 

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Pipstop78
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Not yet but will pop in to 02
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TheresaV
  • 1899 Posts
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Thanks for letting us know @Pipstop78 smiling

COVID-19 support - Help and support from O2 during the lockdown
Access for You: Registration - Find out how to register for our Access for You service.
Just joined the community or thinking of registering? Check out this handy starter guide!
Have a query about your account? login to My O2 for help


If you'd like to take part, why not register? slight_smile
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