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Not able to transfer old number to O2

Anonymous
Not applicable

on ‎16-11-2017 13:46

on ‎16-11-2017 13:46

After I complete the form of transfering my old number I just receive a error message of "Opps, something went wrong" and the page goes back to the first one.

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Cleoriff
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on ‎16-11-2017 13:59

on ‎16-11-2017 13:59

Hi @Anonymous Where are you transferring your number from? Another network or a different tariff within O2.? Either way this is how to keep your number...https://www.o2.co.uk/help/phones-sims-and-devices/how-to-keep-your-mobile-number

If you are having problems then contact customer services https://www.o2.co.uk/contactus

Veritas Numquam Perit

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MI5
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In response to Cleoriff
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on ‎16-11-2017 14:00

on ‎16-11-2017 14:00

Try a different web browser.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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