No service / no SIM after transferring to 02

[Lee2k23]

Hi any one help me Start porting(transferring number) from Plusnet to 02 on 30th may 2022 don't happen till 31th at 7am O2 sim say no service no SIM Plusnet when off at 2pm No service so now I have no working number Plusnet say no service but know it on Plusnet (that normal I think after port) 02 just say no SIM no service try in both old and new phones  need my phone working for work etc 

[pgn]

Just keep rebooting the phone that has the new SIM in it, @Lee2k23 - if still no joy after 8am, call O2 on any of the numbers in here: Guide: Coronavirus Community Help and Support or reach out to O2 on Social Media, links below. Ports are taking longer at the moment, hopefully it comes through before the long weekend ahead.

[Lee2k23]

It normal to say no SIM no service tho ? Still not working @O2Lisa

 

[pgn]

Take the SIM out, clean it gently, replace in the phone? Does it give same error when out into another phone? Does a different SIM in that phone give the same message? For the rest, @O2Lisa is your only hope, @Lee2k23 - good luck!

Guide: How can I sort out my network issues? 

[Lee2k23]

Old SIM (Plusnet) show Plusnet / no service in both phones O2 sim as no SIM/service in Sony Xperia and SIM error in old iPhone. I've try clearing no charge

[O2Lisa]

Morning all, thanks for the tag @pgn.

@Lee2k23 I'll message you privately and look in to this for you 😊

[Lee2k23]

Any update ?? It costing me not having working SIM /phone @O2Lisa 

[pgn]

Lisa normally works up to 14:00 - did she not send you a PM, the envelope top right of this screen on PC, or click on your avatar top right on mobile and select Messages, @Lee2k23.