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No internet access

Dee8
Level 1: Joiner
  • 1 Posts
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No internet access unless im connected to WIFI
Message 1 of 3
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2 REPLIES 2

MI5
Level 94: Supreme
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@Dee8 

We're going to need more info from you please.

Do you have any data allowance left http://www.o2.co.uk/myo2 ?

Is there a local network issue O2 Service Status ?

What phone and contract do you have?

Is it an issue everywhere or just in one location?

Have you tried resetting your network settings, rebooting phone etc?

Have you tried all network modes, 2g, 3g, 4g etc?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 2 of 3
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Anonymous
Not applicable

Hi, have you checked that mobile data is enabled on your phone?

If so, maybe the internet is down in your area.

How long have you had this problem and what is your post code area?

Message 3 of 3
385 Views