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No internet access

Dee8
Level 1: Joiner
  • 1 Posts
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Registered:

on ‎02-03-2021 15:32

on ‎02-03-2021 15:32

No internet access unless im connected to WIFI
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MI5
Level 94: Supreme
  • 144198 Posts
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Registered:

on ‎02-03-2021 15:41

on ‎02-03-2021 15:41

@Dee8 

We're going to need more info from you please.

Do you have any data allowance left http://www.o2.co.uk/myo2 ?

Is there a local network issue O2 Service Status ?

What phone and contract do you have?

Is it an issue everywhere or just in one location?

Have you tried resetting your network settings, rebooting phone etc?

Have you tried all network modes, 2g, 3g, 4g etc?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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Anonymous
Not applicable

on ‎02-03-2021 15:43

on ‎02-03-2021 15:43

Hi, have you checked that mobile data is enabled on your phone?

If so, maybe the internet is down in your area.

How long have you had this problem and what is your post code area?

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