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Level 1: Joiner
Posts: 2
Registered: ‎11-08-2019
Accepted Solution

No internet abroad

I can call and text but I get an error message “could not activate mobile data network” you are not subscribed to a mobile data network.
Level 64: Magistrate
Posts: 12,662
Registered: ‎31-03-2010

Re: No internet abroad

@Excelsior2k5 Try changing your apn to mobile.o2.co.uk. If that doesn't work, call customer service. 8-8.30 am UK time is best to avoid a long wait on hold. https://www.o2.co.uk/contactus


Posts: 73,328
Topics: 688
Registered: ‎14-01-2013

Re: No internet abroad

[ Edited ]

@Excelsior2k5  Have you tried manually searching for another network?

Have you got mobile data/data roaming turned on?

*The Game Is On*

Posts: 70,376
Topics: 548
Solutions: 3,428
Registered: ‎04-01-2009

Re: No internet abroad

[ Edited ]

It does sound like the usual iphone problem where the apn needs changing to mobile.o2.co.uk