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Level 1: Joiner
Bev1
Posts: 1
Registered: ‎11-08-2019
Accepted Solution

Bills

on ‎11-08-2019 11:13

I just started a new contract yesterday and have a bill due soon for £62 ish, when is my new bill amount due after that for new contract? I need to know when direct debits will be coming out
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MI5
Posts: 114,076
Topics: 568
Solutions: 15,372
Registered: ‎04-04-2012

Re: Bills

on ‎11-08-2019 11:36

@Bev1 

That is all stated in your MyO2 http://www.o2.co.uk/myo2

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

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jonsie
Posts: 83,186
Topics: 577
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Registered: ‎04-01-2009

Re: Bills

on ‎11-08-2019 14:37

Your direct debit will take 14 days after your bill is produced.

THIS IS NOT CUSTOMER SERVICE AND WE CAN'T ACCESS ACCOUNTS

The smallest good deed is better than the greatest intention

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Anonymous
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Re: Bills

on ‎11-08-2019 15:29

The advisor should have explained all that to you when you took out the contract 

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jonsie
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Re: Bills

on ‎11-08-2019 15:42

Quite obviously didn't.

THIS IS NOT CUSTOMER SERVICE AND WE CAN'T ACCESS ACCOUNTS

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MI5
Posts: 114,076
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Registered: ‎04-04-2012

Re: Bills

on ‎11-08-2019 15:45

All clearly stated in MyO2 anyway.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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