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Level 1: Joiner
Posts: 1
Registered: ‎11-08-2019
Accepted Solution

Bills

I just started a new contract yesterday and have a bill due soon for £62 ish, when is my new bill amount due after that for new contract? I need to know when direct debits will be coming out
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Posts: 90,360
Topics: 539
Solutions: 11,792
Registered: ‎04-04-2012

Re: Bills

@Bev1 

That is all stated in your MyO2 http://www.o2.co.uk/myo2

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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Posts: 73,018
Topics: 557
Solutions: 3,457
Registered: ‎04-01-2009

Re: Bills

Your direct debit will take 14 days after your bill is produced.

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Anonymous
Posts: 0

Re: Bills

The advisor should have explained all that to you when you took out the contract 

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Posts: 73,018
Topics: 557
Solutions: 3,457
Registered: ‎04-01-2009

Re: Bills

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Posts: 90,360
Topics: 539
Solutions: 11,792
Registered: ‎04-04-2012

Re: Bills

All clearly stated in MyO2 anyway.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)