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Level 1: Joiner
Posts: 1
Registered: ‎11-08-2019
Accepted Solution

Bills

I just started a new contract yesterday and have a bill due soon for £62 ish, when is my new bill amount due after that for new contract? I need to know when direct debits will be coming out
Posts: 88,503
Topics: 533
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Registered: ‎04-04-2012

Re: Bills

@Bev1 

That is all stated in your MyO2 http://www.o2.co.uk/myo2

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone7 (EE)
Posts: 70,288
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Registered: ‎04-01-2009

Re: Bills

Your direct debit will take 14 days after your bill is produced.

Anonymous
Posts: 0

Re: Bills

The advisor should have explained all that to you when you took out the contract 

Posts: 70,288
Topics: 548
Solutions: 3,428
Registered: ‎04-01-2009

Re: Bills

Posts: 88,503
Topics: 533
Solutions: 11,465
Registered: ‎04-04-2012

Re: Bills

All clearly stated in MyO2 anyway.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone7 (EE)