Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Switching to pay as you go while abroad

I am currently in the US and will be for the next few months. I wish to cancel my pay monthly contract and instead switch to pay as you go, keeping my old number.Is it possible to do this from outside the UK?

Resolved! Using my phone abroad

I will be going to Tunisia at the end of February. How do I go about using my phone and not having a massive bill?

Resolved! Data

What happens to unused data? Does it transfer over to the next month?

Resolved! ipad

Can you tell me when you will be getting the new ipads.

Resolved! MMS Charges if you want to send text to multiple people

So by default now, android (or O2 I don't know which), automatically bundles a text message you want to send to multiple people into an MMS and charges 46 pence per frecipient. What a friggin RIP OFF!!!!! If creates a group, which isn't correct as al...

Resolved! How to contact O2 customer service on their website as no chat line is Live

How to contact O2 customer service on their website as no chat line is Live, as I want to renew my Pay Monthly Contract if the deal is right for me

Click and collect nightmare

Sorry if this has been posted a thousand times but i don't know what else to do, i ordered a new contract phone to add to my current account. Passed all checks and paid the deposit, then printed off my order confirmation. Said i could collect today, ...

OnePlus 5T screen burn in - need advice

Hi all,I have a OnePlus 5T device. Phone is year old (so still under warranty) and I've just found out that there are areas of the screen where burn in occured (faded icons and bars visible on light backgrounds). I'm with O2 for many years now and ha...

Resolved! Order problem

Hi, I recently ordered a pay monthly phone. I received emails relating to the contract and I have a my O2 account etc. However I have no where to track my order on my O2 like the help section suggests I should be able to. I selected to pick up the ph...

Resolved! Police took my phone as evidence

I havent had the pleasure of my phone usage since 080818 and have had to delete my DD for pay monthly tariff.. I tried to get a clone sim but that didnt work out either... Why should I pay for a service that I havent used t all since then as I have h...

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