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Level 1: Joiner
Posts: 6
Registered: ‎10-08-2019

O2 to o2 number

Yesterday, I phone o2 to migrate my number. Was told it would be done in 24 hours. Today the signal on my old phone had stopped, but my new phone hasn’t. It’s still the new number. Any idea on how long before the number will be on my new phone?
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Posts: 108,421
Topics: 561
Solutions: 14,375
Registered: ‎04-04-2012

Re: O2 to o2 number

@Dothrakigirl19 

Just keep rebooting the new phone until it switches over.

May take 3 or 4 hours to start and 24 hours to fully complete all services.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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Level 1: Joiner
Posts: 6
Registered: ‎10-08-2019

Re: O2 to o2 number

Thanks, i did try looking online. But there isn’t a lot of info on migration
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Posts: 92,679
Topics: 751
Registered: ‎14-01-2013

Re: O2 to o2 number

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Anonymous
Posts: 0

Re: O2 to o2 number

Possibly because it’s the weekend so may not compete until tomorrow 

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Posts: 108,421
Topics: 561
Solutions: 14,375
Registered: ‎04-04-2012

Re: O2 to o2 number

Migrations do happen over weekends.
It's porting that doesn't.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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Level 1: Joiner
Posts: 6
Registered: ‎10-08-2019

Re: O2 to o2 number

It’s all done now. Thanks
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Posts: 108,421
Topics: 561
Solutions: 14,375
Registered: ‎04-04-2012

Re: O2 to o2 number

Good news @Dothrakigirl19 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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Level 31: Resolver
Posts: 5,440
Registered: ‎03-08-2018

Re: O2 to o2 number

Happiness thumbsup

Great you are connected

Welcome to the o2 Forum too Welcome

@Dothrakigirl19 



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Level 1: Joiner
Posts: 6
Registered: ‎10-08-2019

Re: O2 to o2 number

Thanks, now just to wait for my final bill, on old contract. Should be in credit. Smiley Happy