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Re: Nexgen Ltd
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on 11-03-2019 08:37
Afraid I’ve also just found out that i’ve got weekly charges for Nexgen. I can’t believe there isn’t better security in place. Then to be told there is nothing O2 can do to reclaim the monies is extremely disappointing! I’m sure if it was O2 losing out financially they’d soon put more verifications in place to stop this from happening.
@TrishaA wrote:I'm victim of a scam, Nexgen Ltd have billed me through my phone bill 8 X £4.50 for games I haven't had or signed up for, never imagined a company could just bill you for a service or good you'd not ordered or accessed. Even more shocked this could be done via my phone bill. O2 told me to text STOP to 64055 and email contact@nexgenmobi.com to try and retrieve my money.
Re: Nexgen Ltd
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on 17-03-2019 10:00
I’ve contact the PSA and action fraud. O2 says I subscribed but I want to know how they got my number. I do not give out my number. I just want it refunded. I just paid off my phone so I could get a cheaper tariff.
Re: Nexgen Ltd
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on 17-03-2019 11:07
@Loops2012 @Some good advice here for refunds https://payforitsucks.co.uk/
Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)



Re: Nexgen Ltd
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on 18-04-2019 09:33
I have had £22.50 taken by Nexgen last month, never signed up for it never heard of the company. Have blocked them now and O2 have given me contact details to retrieve my £22.50 but from what I have read on here I don’t hold out much hope. Why do O2 allow such a company to use this payment facility? The are obviously not doing their reputation much good.
Re: Nexgen Ltd
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on 18-04-2019 11:38
@Daisy21 wrote:I have had £22.50 taken by Nexgen last month, never signed up for it never heard of the company. Have blocked them now and O2 have given me contact details to retrieve my £22.50 but from what I have read on here I don’t hold out much hope. Why do O2 allow such a company to use this payment facility? The are obviously not doing their reputation much good.
Because o2s cut of 30% goes a long way to line the pockets of the big chiefs!
Re: Nexgen Ltd
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on 01-05-2019 20:00
Re: Nexgen Ltd
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on 06-05-2019 00:25
Re: Nexgen Ltd
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on 06-05-2019 00:35
Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)



Re: Nexgen Ltd
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on 16-05-2019 14:29
Okay... I was sent the same message today from Nexgen re Games4Mobile. I phoned 202 (O2 customer services) and they were able to put the block on. Whatever you do, do not text STOP to the number provided... it merely confirms that you exist. Also, don't bother calling the number for HELP.... it won't hep!
Re: Nexgen Ltd
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on 16-05-2019 16:37
Hasn't the date passed now that this shouldn't happen again anyway?