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on 08-03-2023 11:50 - last edited on 08-03-2023 12:56 by Breanna
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on 08-03-2023 11:50 - last edited on 08-03-2023 12:56 by Breanna
I have recently received a letter saying that my plan is increasing from £12 per month to £14.07.
As I am currently paying £7 per month I don'nt understand what is going on, please help...
James Whiting... xxxxxxxxxx.
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08-03-2023 12:19 - edited 08-03-2023 12:20
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08-03-2023 12:19 - edited 08-03-2023 12:20
We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this
Thanks
Usually the letter only contains an example cost.
Check actual increase here https://www.o2.co.uk/prices
You should also edit your post to remove your phone number as the forum is public.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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on 08-03-2023 11:59
No message arrived...
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08-03-2023 12:19 - edited 08-03-2023 12:20
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08-03-2023 12:19 - edited 08-03-2023 12:20
We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this
Thanks
Usually the letter only contains an example cost.
Check actual increase here https://www.o2.co.uk/prices
You should also edit your post to remove your phone number as the forum is public.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.