Solved: New order

Adam5 · ‎12-01-2020

I have ordered a new phone, which comes with a free gift of a samsung watch active. What’s the process for claiming it/ choosing it? Thanks

MI5 · ‎12-01-2020

@Adam5

You will be sent details of how to claim with your order or by email after 14 days.

You'll need to claim via Samsung website too https://www.samsung.com/uk/watch-active-offer/

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎12-01-2020

@Adam5

You will be sent details of how to claim with your order or by email after 14 days.

You'll need to claim via Samsung website too https://www.samsung.com/uk/watch-active-offer/

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Bambino · ‎12-01-2020

@Adam5 The free gifts are usually direct from the manufacturer. Take a look here: https://www.samsung.com/uk/watch-active-offer/

I DO NOT WORK FOR O2

O2

New order

Switch up query

Uber & texts from them in the USA

Tariff change

DPD - Return to sender? What happens now

Not receiving incoming texts and calls