New contract order

[Anonymous]

Hi All,

Wondering if you could help me - I am a long time O2 customer and looking to purchase a further handset but have some concerns as I have extended family staying with me currently I don't wan't any letters sent out containing confidential details incase I'm working away so it's not lying around or opened by unwanted eyes!

The reason I ask is previously O2 have sent out the paper copy of the contract 4-7 days after the handset and that'll be problematic for me as I'll be around when I'm looking to receive the phone but out the country from the next day onwards.

I wondered if its possible just to have everything sent to my email address on file and no paper copies?

Thanks

[Anonymous]

Ideally not wanting anything sent especially if its after 7-10 days as I would be away. 

Most likely need to change my address to my parents temporarilly, if that's even allowed so I can have everything sent there.

Thanks for the help/advice so far everyone  

[Anonymous]

You are very welcome. Hope it sorts out successfully.

[Anonymous]

Do let us know how you get on

[Anonymous]

Can't get an answer out of any of the live chat team, they all say I won't be sent any paperwork....yet I know that's not the case!

argh!

[Anonymous]

Did you follow the advice to ring O2 in 202 ?