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New Upgrade

Harlea26
Level 1: Joiner
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on ‎20-07-2024 16:47

on ‎20-07-2024 16:47

I have just upgraded my phone from the Samsung s22 to the Iphone 15. 

 

I just want to confirm this was an upgrade and not a second contract? I am confused as to why I have two devices on my account, does this mean I will be paying for the rest of the old contract as well as the new one? 

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MI5
Level 94: Supreme
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on ‎20-07-2024 17:01

on ‎20-07-2024 17:01

@Harlea26 

Looks like you should contact the sales team as they can help with that – message them on Social Media if that works best for you -on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)

Or you can call them on 0800 081 0255

Thanks

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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