Pay Monthly
Get help and support from other community members with your Pay Monthly service.
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Forum Posts

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by Former Staff
  • 237750 Views
  • 2 replies
  • 2 kudos

Incorrect charges

Advise would add discount of 20% but has t and everything still at £8 for sim only that I verbally agreed Saturday with nitesh

KR5 by Level 1: Joiner
  • 430 Views
  • 4 replies
  • 0 kudos

Contract finished - transfer ownership.

What is the process to transfer a mobile and responsibility to a family member.In currently pay the device plan and airtime for a family member.When the contract is up and the device is paid for, how do I transfer the phone and future airtime costs t...

SimonJA by Level 1: Joiner
  • 335 Views
  • 1 replies
  • 0 kudos

Using phone abroad

Can I use my phone in Morocco and not get stung with charges

AC60 by Level 1: Joiner
  • 189 Views
  • 1 replies
  • 0 kudos

Pay a bill

Hi I want to pay a bill, can you provide me with a number to call

Yfh by Level 1: Joiner
  • 233 Views
  • 2 replies
  • 0 kudos

Resolved! Incorrectly charged for cancelled sim only (w/in 14 days) and 'debt' sold to debt collection company

Took out a sim only contract in September time, cancelled within 14 day cooling off period. Was then charged for next 2 months and received a bill for £95 (in November time). Contacted o2 and they said it was an error on their part and I didn't owe a...

Tariff/Contract

Hi I want to cancel my tariff and contract. I can hardly ever get signal so I am switching to a different provider. How do I cancel please?

Em93 by Level 1: Joiner
  • 285 Views
  • 2 replies
  • 0 kudos

Esim QR code

Where do I find the QR code to install the esim on my new phone

HR14 by Level 1: Joiner
  • 313 Views
  • 2 replies
  • 0 kudos

Repair

Cracked screen

Jazz2 by Level 1: Joiner
  • 302 Views
  • 2 replies
  • 0 kudos