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New SIM card for Moto G on PAYG.

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Anonymous
Not applicable

on ‎13-10-2015 20:02

on ‎13-10-2015 20:02

Am I able to get a new sim card to fit my Moto G and keep the number I have from my old sim card?

 

I've been using a Nokia 3110i and have recently upgraded my Moto G to the 3rd Gen Moto G, so now I am able to use the 'old' Moto G but as the sim cards are different sizes I'd like to know if I can order a new sim card to fit, but continue using my PAYG number?

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MI5
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on ‎13-10-2015 20:19

on ‎13-10-2015 20:19

Yes. Call into any o2 shop and get them to sim swap for you. Just make sure you get the correct PAYG card as contract ones are different.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5
Level 94: Supreme
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on ‎13-10-2015 20:19

on ‎13-10-2015 20:19

Yes. Call into any o2 shop and get them to sim swap for you. Just make sure you get the correct PAYG card as contract ones are different.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Anonymous
Not applicable
In response to MI5

on ‎13-10-2015 20:35

on ‎13-10-2015 20:35

Excellent thank you, hoped it was something as easy as that cheers!
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MI5
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on ‎13-10-2015 20:36

on ‎13-10-2015 20:36

No worries mate. Enjoy your new phone slight_smile
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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jonsie
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on ‎13-10-2015 20:38

on ‎13-10-2015 20:38

O2 store. ..simple Smiley Very Happy

Official Support Links VirginmediaO2
THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS
2020-Awards-jonsie


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