Network outage

[Anonymous]

Hi, just to add to all the others, I have not had any service since about 10:00am today  and still haven't. it's now 15:00!! I am waiting for some important calls...what is happening with this carrier?? No info whatsoever. Have been on the area/region page and it's telling me that everthing is ok...ITS NOT...I am in the Thanet area of Kent...Please sort ASAP...

[Anonymous]

Hi guys,

Sorry to hear you're experiencing difficulties.. I've just updated the main thread with some news. Feel free to head over there: http://community.o2.co.uk/t5/Pay-Monthly-and-Pay-Go/Call-and-text-difficulties-issue-12-10-2012/m-p/...

Cheers,
Leonard

[Anonymous]

Hi, Im having the same problem but I'm in the south London area. Live status check is telling me there's no problem in my area when there clearly is!

Not enough info coming through to the customers.  Sort it out O2.

[perksie]

I don't know where you're looking I saw this:

[Anonymous]

im having the same problen mine went out half 3

[Anonymous]

I'm having the same issue in Aberdeen! I have had intermittent phone and internet service all day! 

[perksie]

Assuming you've tried cleaning the sim and restarting the phone, if no faults show here using your full postcode:

http://status.o2.co.uk/

report it to O2.

[memphis]

can any one help me my phone keeps saying no mobile network and i am having problem connecting to 02 to get an answer

[jonsie]

Have you checked your postcode as above or cleaned the sim card?

Try your sim in another unlocked/o2 handset and check if anyone else is having connection problems.

[Jo1]

Does anyone know if o2 are actually giving compensation for yesterday’s outage? I have 2 monthly plans and one pay as you go with them. One monthly one is my husbands business one & I was expecting a important call from the hospital yesterday so this has had an effect on my husbands business and made me miss an important call, I am pulling my hair out as even the online agents are busy and I have actually been cut off at one point...although the signal is back today it is very weak and coming and going, my phone is still only working because I’m connected to my wi fi at home, my phone signal is actually down to 1 bar so may have to try to ring off my house phone which will obviously charge me and on top of that I have had my husbands bill through today and am really holding a grudge paying for it, I’ve been with o2 for years well over 6+ so really annoyed by this and feel they should be contacting us not the other way around...sorry for the rant