on 06-02-2021 09:26
on 06-02-2021 09:40
Have you rebooted the phone since your tariff change?
Take the sim out, gently clean it and reinsert.
If you were sent a new sim then you need to do a sim swap Guide: Sim Swap: a mini guide 2017 update
If none of this works then you'll need to borrow a phone, use a landline or Skype to call O2. All numbers are in this guide Guide: Coronavirus Community Help and Support
Veritas Numquam Perit
on 06-02-2021 09:43
on 06-02-2021 10:05
on 06-02-2021 10:05
on 06-02-2021 10:10