Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! How to%20get%20help%20paying%20bill%20installments

I spoke to someone before now and I am sure that the person said it be possible to get my over spending on game app on my new phone from o2 and had bad news over spent when DWP lowered my disabled benefits and I am so sorry for the madness and the pe...

iPad out of stock but still charged????

Can anyone tell me why o2 are allowing orders through for the iPads even though they are out of stock? I have even been charged £20!

Port number to o2

Hi, I ported my old number when I first signed up, provided my PAC number. I have my new o2 Sim card, Nothing anywhere shows my number is porting or in progress! When I call to request keep old number then prompted with "thanks for calling o2, good-b...

Resolved! Delivery

Ordered my phone on Wednesday and still haven’t got it it said it would be next day delivery but all I’ve had is an email saying they have received my order and I haven’t had a text or anything had noting saying it’s out off stock or when I go to the...

Resolved! Bill payment

I need to pay my bill but need to pay it on the 10th. I can't get in touch with anyone to sort this out and will end up getting cut off in the mean time. But there's no live chat available and they put the phone down on you when you ring. Anyone any ...

Resolved! New phone purchase

Bought a new phone on Thursday. Arived Friday - no SIM yet does this come separately and cannot see details on my account when will details show.

Resolved! iPad pro

Ordered an iPad Pro 10 weeks ago now and still nothing any idea when stock gonna be back in or do is it worth going elsewhere thanks

Resolved! How do I find out when my contract is up ?

How do I find out when my contract is up

Resolved! Credit check won’t accept address outside the U.K.

I’m trying to set up a monthly contract for a tablet and all was going well until it got to the credit check. I’m living in Northern Ireland but I lived in the Republic of Ireland up until last August. The credit check won’t let me put this address i...

Resolved! SIM card not connecting

Just got a new cellular iPad and the SIM card which comes with it is not allowing any texts or calls to it. I have not even received any welcome to o2 texts ect. I am at a loss I have check all the iPad settings but it is the SIM card issue because i...

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