My o2 open discount

[Mahdi]

I have recently upgraded to a new o2 contract but I am unable to apply with open discount as the “select” option on the open link will not allow me to apply the 15% discount. I am also unable to contact o2. Can you please help?

[MI5 · Accepted solution]

@Mahdi 

Follow help here Guide: O2 Open & Friends and Family discounts - How to sign up or try these numbers to call O2 Guide: Coronavirus Community Help and Support 

[Mahdi]

The o2 open link will not allow me to select my phone number to apply the discount, why? The select button is deactivated.

[MI5]

@Mahdi 

Are you outside of the 30 days?

As I said, if you're having problems you need to call customer service. 

[Mahdi]

Thanks to all
O2 had to do it for me manually now.

[MI5]

You're welcome