My new sim has not arrived

[RcRawte]

My new sim was supposed to be here by 20/11/24 but it isn’t 

[jonsie]

Looks like you should contact the sales team as they can help with that – message them on Social Media if that works best for you

Click Here For Social Media Support Links VirginmediaO2

Or you can call them from 8am to 8pm on 0808 002 0202 or 0800 081 0255