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My Order Has Not Arrived

Anonymous
Not applicable
I ordered about 40 hours ago and payed £7 for Saturday Delivery 8am-8pm, I got the order confirmation email and it said I would get an update about its progress and delivery information (I never got the update) and i also have received no text updates regarding delivery.

Thanks in advance

-Brad
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MI5
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Most likely out of stock as usually is the case.
Chase it up with CS http://www.o2.co.uk/contactus
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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Anonymous
Not applicable
Also my apologies if this is posted in the wrong category.
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MI5
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Most likely out of stock as usually is the case.
Chase it up with CS http://www.o2.co.uk/contactus
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Bambino
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I think that in the run up to Christmas this kind of post is going to become more frequent. Smiley Frustrated

I DO NOT WORK FOR O2



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MI5
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Yeah, 2 on the bounce tonight...
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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jonsie
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I just get the feeling that O2 no longer carry any stock and just order as needed from manufacturers. Hence no need for a live stock system.

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Cleoriff
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@jonsie wrote:

I just get the feeling that O2 no longer carry any stock and just order as needed from manufacturers. Hence no need for a live stock system.


Even so a live stock order system is the way to go...as I have said on the Ideas board wink https://community.o2.co.uk/t5/Community-Ideas/O2-Live-Ordering-System/idi-p/1023708

Thing is, we all talk about it...so if you don't ask, you wont get....Smiley Very Happy

Veritas Numquam Perit

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jonsie
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@Cleoriff wrote:

@jonsie wrote:

I just get the feeling that O2 no longer carry any stock and just order as needed from manufacturers. Hence no need for a live stock system.


Even so a live stock order system is the way to go...as I have said on the Ideas board wink https://community.o2.co.uk/t5/Community-Ideas/O2-Live-Ordering-System/idi-p/1023708

Thing is, we all talk about it...so if you don't ask, you wont get....Smiley Very Happy


I've expressed my views on that thread....

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