Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Does anyone find bad signal on National Rail?

Does anyone find bad signal on any National Rail train service even though for city lines?

Resolved! Email O2

Does anyone know if it is possible to send an email to O2 anymore?I searched this forum and found a link to a page that works, I used it and got a reply saying" Thanks for your email, but we have now shut down our email supportservice.Don't worry tho...

Resolved! 4G and Pay and Go Costs

I currently do not have 4G but I have been an 02 customer for many years. I have seen a 4G phone on e-bay I like. Can I get a 4G sim from 02, If so can I keep my existing phone number? Also how much do I need to top up per month? The only reason I re...

02 Windows Phones Abroad not connecting to networks.

Ok so slightly annoyed by this issue. We have around 35 Nokia/Windows mobile phones through 02 , most of which go abroad a fair amount and require to be used while over seas. Have found out today that we are having intermittent issues where devices a...

Viewing old bills, getting error: DASH_ERR04: The account number in the target address is invalid.

Hi, I need to view my old bills to work out an upgrade path, when I click most of the links in my account I get and empty page with just the message: DASH_ERR04: The account number in the target address is invalid. Please fix your site O2. Cheers,Vin...

Resolved! My new sim card doesn`t work.

I did upgrade. You send me new sim card but doesn`t work. Only emergency numbers. When this sim card will work?

Resolved! Text Messages

I have a contract phone with O2 . My text messages are sending but bouncing back as cant send

Resolved! unhappy customer

Hi my name is lamine Ouarezki, i have being with o2 for over 3 years, I have 5 accounts with o2 currently paying over £250 basic contract, i have being a loyal customer and my bills are always paid in time, however i am hugely disapointed at the way ...

Balance and Bill

Sorry if this is painfully obvious/really stupid. I've just been billed for this month, and it comes to £27.86. I've not paid it yet, but my balance shows £0.00? Is there a reason for this or am I being dumb/misinterpreting what it's supposed to mean...

Resolved! Large charge added overnight

Large unexpected charge added overnight on 1/6/16. Would appear to be an unanswered call to a patient in hospital. Have had 2 good responses from telephone and text enquiry from O2 but so far no message on progress of solution.. However I am having d...

O2

Forum Posts