cancel
Showing results for 
Search instead for 
Did you mean: 

02 BILLING

Anonymous
Not applicable

I have just had a txt message from o2 billing saying that they are having trouble verifying my account details and to avoid my service being terminated follow the link below.

Is this real does anyone know.

Message 1 of 6
1,652 Views
1 ACCEPTED SOLUTION

Accepted Solutions

Anonymous
Not applicable

I wouldn't click on any link in a text if I was unsure. @Anonymous Call customer service on 202 & speak to them

View solution in original post

Message 2 of 6
1,642 Views
5 REPLIES 5

Anonymous
Not applicable

I wouldn't click on any link in a text if I was unsure. @Anonymous Call customer service on 202 & speak to them

Message 2 of 6
1,643 Views

jonsie
Level 94: Supreme
  • 96020 Posts
  • 612 Topics
  • 7167 Solutions
Registered:

@Anonymous wrote:

I have just had a txt message from o2 billing saying that they are having trouble verifying my account details and to avoid my service being terminated follow the link below.

Is this real does anyone know.


Sounds like a phishing text. Dont click on the link and delete it.

Message 3 of 6
1,639 Views

MI5
Level 94: Supreme
  • 152136 Posts
  • 651 Topics
  • 28988 Solutions
Registered:
Thirded. If in any doubt check in your MyO2 or call CS.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 4 of 6
1,624 Views

jonsie
Level 94: Supreme
  • 96020 Posts
  • 612 Topics
  • 7167 Solutions
Registered:

Before deleting the text you can forward it to 7726 so that O2 can investigate.

Message 5 of 6
1,614 Views

Cleoriff
Level 94: Supreme
  • 128442 Posts
  • 835 Topics
  • 7598 Solutions
Registered:

That's a new one?! Thankfully the OP came here to check. Others may not be as lucky.:smileysad:

Veritas Numquam Perit

Girl in a jacket
Message 6 of 6
1,553 Views